All leaders should be trained in mental health

All leaders should be trained on mental healthLeaders in every organization must effectively deal with sensitive employee situations, and mental health in the workplace is no exception. A recent Global and Mail article, Mental health – a manager’s toughest talk, outlined how difficult and uncomfortable it can be for a manager to have a conversation with an employee about a mental health issue. However, leaders must address mental illness if there is reason to believe it is the underlying cause of an employee’s lack of productivity and performance.

We know early diagnosis and treatment are critical for successful recovery and return to work, but managers should not attempt to diagnose the issue nor should they take on the role of therapist or confidante.…

Is coaching the solution?

Coach engaged in discussion with an employeeOrganizations that want to help employees overcome challenges to develop critical skills often turn to coaching for one-on-one career development assistance. Coaching can be effective for leadership development, conflict resolution, and other critical management skills. However, in order to be successful, a coaching program requires a three-way collaborative alliance between the coach, the employee (or “coachee”) and the organization. First, you and the coach should establish clear objectives and goals for the coaching initiative. Then a separate goal-setting meeting with the coachee should take place in alignment with the initiative’s objectives and goals.

What can your employees expect from coaching?

Shepell•fgi complimentary consultations help people leaders find the right support

manager consultationsEvery day managers and supervisors juggle priorities, deal with deadlines and make decisions. They are on the front line as they coordinate work, assess performance and communicate with staff. Along with these demands on their time and energy, managers and supervisors are also responsible for providing a healthy and productive workplace.

People leaders impact on the well-being of their staff

As we all know, a positive environment leads to higher employee engagement, resilience and retention. Building positive work relationships was, in fact, the #1 tip for driving engagement according to a Psychometrics’ Study called Control, Opportunity and Leadership.…

How to talk to an employee about a sensitive issue

How to talk to an employee about a sensitive issueFrom unacceptable hygiene, to harassment and addiction issues, most managers avoid awkward and uncomfortable conversations with employees. If you leave the problem unaddressed, however, it may start to impact the mood, morale and even the productivity of your entire team.

How you should handle a difficult conversation
Stay sensitive

Ease into the topic to give the worker a bit of a heads up. Begin by saying, “I know that this is a difficult topic…,” or, “I don’t want to cause you any embarrassment…,” or, “I’m uncomfortable discussing this but…,” so you don’t come across as if you’re criticizing the employee.…

Seven Strategies to Resolve Workplace Conflict

In our last post we discussed the dangers of workplace conflict, as well as some ways conflict could occur at your company. In this post we will share seven strategies to combat workplace conflict and help you resolve the conflict in the best way for your company.

Encourage discussion. Meet with everyone involved and ask each person to summarize their point of view. To find a compromise, work backwards from common long-term goals. Sometimes everyone may agree to disagree which can actually be quite relieving. Just be sure to intervene if employees start to attack each.…

Effective Leadership: 3 Points to Increase Employee Productivity

As a leader your role is to help people develop, grow and become better employees and not to be their friends. Confusing being liked with being trusted or respected is a classic. Certainly, the more your staff likes you, the easier your job can be. They will be more inclined to talk to you, share their concerns and bring issues to your attention. But when the line between friend and boss is blurred, it can become difficult to make decisions, offer constructive feedback, remain objective and maintain your authority.
Setting boundaries between you and your employees is a balancing act that isn’t easy to achieve.…

Leading a Healthy Workplace: Part 2

Do you want healthy employees who are more productive, happy and full of energy? As a manager or leader, you not only set an example for your employees, but can also have a great impact on their behaviour.  Creating a healthy work environment starts from the top down. 

Most people don’t usually associate their workplace with good health. In fact, many would probably say their job is the source of many unhealthy habits including a lack of exercise and weight gain—especially as work hours increase and free time becomes more and more of a luxury.

In Part 2 of our “Leading a Healthy Workplace” series, we’re going to talk about boosting productivity by increasing your team’s loyalty to you and to each other.…