Is coaching the solution?

Coach engaged in discussion with an employeeOrganizations that want to help employees overcome challenges to develop critical skills often turn to coaching for one-on-one career development assistance. Coaching can be effective for leadership development, conflict resolution, and other critical management skills. However, in order to be successful, a coaching program requires a three-way collaborative alliance between the coach, the employee (or “coachee”) and the organization. First, you and the coach should establish clear objectives and goals for the coaching initiative. Then a separate goal-setting meeting with the coachee should take place in alignment with the initiative’s objectives and goals.

What can your employees expect from coaching?

Your employees and their family members can now connect with a counsellor directly via their mobile device

Your employees and their family members can now connect with a counsellor directly via their mobile deviceWe know that 20% of people will suffer from a mental illness in their lifetime, yet only a fraction of them reach out for support. At Shepell•fgi, we are making access to support simpler and easier to ensure that those who need help obtain the help they need, when they need it and how they want to receive it.

We offer six counselling delivery options:

1. In-person
2. Telephonic
3. Text-based self-directed
4. Video conferencing
5. Online
6. Mobile

My EAP now features First Chat

Our latest release of My EAP mobile device application includes First Chat – instant access to counsellors with just a touch or a click on your mobile device!…

Elder Care: A New and Unfamiliar Challenge

As Canada’s workforce grows older they encounter new and unfamiliar challenges outside of work that can negatively affect their concentration and performance in the office. Caring for elderly parents is a challenge almost every one of your employees will face at some point, and one that is difficult to prepare for.

If medical issues arise, employees are often thrown in a tailspin. They are often forced to travel long-distances to provide support and make important decisions regarding elder care. For an extended period they may be responsible for taking care of their parent or finding a facility that can provide it.…

Substance Abuse in the Workplace 2: Take Action, but Tread Lightly

In our last entry, we mentioned some warning signs to look for if you suspect that one of your employees has a substance abuse problem.

One sign or symptom isn’t usually reason enough to be concerned. But, if you start to notice a pattern, you need to address the problem. As a manager you’re responsible for the safety of your team and drug abuse can jeopardize everyone’s well-being. If you suspect that an employee has an addiction there are few steps you need to take. Be sure to:

Observe and record. 

Small and medium business owners aren’t expected to diagnose personal problems but rather ensure that their team performs well.…

Substance Abuse in the Workplace 1: Warning Signs to Watch For

Your once prized employee can’t seem to get into work on time, has questionable hygiene including bloodshot eyes, seems unbalanced on their feet and appears to have forgotten the meaning of deadlines. Their work is getting worse, they spend more time away from their desk with frequent trips outside the office and their personal cell phone always seems to be ringing.

You can’t prove it, but all the signs are there—you have major suspicions that your talented employee has a drug or alcohol problem. So as a small or medium business owner, how can you deal with the issue without making false accusations or violating workers’ rights?…

How to Motivate Employees Part 4: Employee Development and Support

If you’ve been following our advice so far, your employees already know that you appreciate the job that they do for you; our final How to Motivate Employees article will help you make sure they know that their careers are important to you as well. It is important to understand your employees’ strengths and areas they want to develop, as well as personal goals they have for their professional development so you can provide them opportunities within their job to work towards these goals.
Help your employees’ development and support them by:

1. Considering Offering Courses

See if you can create funding for an employee to gain additional training through an outside institution.…