The ROIs of Employee and Family Assistance Programs: invest in the health and well-being of your people for a better bottom line

Coworkers having a conversationIn 2011, the average full-time Canadian worker was absent for 9.3 days. While many employees were legitimately unwell, others took days off because they were stressed, depressed, exhausted, had personal errands to run or had a child or an elder care issue to handle. As employees pay the burnout price, employers are paying a hefty financial one. Absences cost the economy approximately $16.6 billion, based on salary cost for the days lost. This figure does not include the cost for replacement workers.

When employees feel overworked, stressed from corporate changes, distracted by personal issues, disengaged due to conflicts, or unfocussed because of physical or mental health concerns, it is simply not good for business.…

Technology Enables More Employees to Reach Out for Support

English First Chat ButtonMental health statistics (CAMH) tell us that 20% of Canadians will need help at some point in their lives. Yet, less than 20% use their organization’s Employee Assistance Program (EAP). It is our goal to make EAP accessible to anyone, anywhere, anytime, and in any way that people choose to receive help.  Technology is one medium that is essential in achieving this goal, so that employees and their family members can get the support they need – via telephone or internet – to resolve issues and stay productive in the workplace.

First Chat is a great example of innovating with technology.…