How to talk to an employee about a sensitive issue

How to talk to an employee about a sensitive issueFrom unacceptable hygiene, to harassment and addiction issues, most managers avoid awkward and uncomfortable conversations with employees. If you leave the problem unaddressed, however, it may start to impact the mood, morale and even the productivity of your entire team.

How you should handle a difficult conversation
Stay sensitive

Ease into the topic to give the worker a bit of a heads up. Begin by saying, “I know that this is a difficult topic…,” or, “I don’t want to cause you any embarrassment…,” or, “I’m uncomfortable discussing this but…,” so you don’t come across as if you’re criticizing the employee.…

Your employees and their family members can now connect with a counsellor directly via their mobile device

Your employees and their family members can now connect with a counsellor directly via their mobile deviceWe know that 20% of people will suffer from a mental illness in their lifetime, yet only a fraction of them reach out for support. At Shepell•fgi, we are making access to support simpler and easier to ensure that those who need help obtain the help they need, when they need it and how they want to receive it.

We offer six counselling delivery options:

1. In-person
2. Telephonic
3. Text-based self-directed
4. Video conferencing
5. Online
6. Mobile

My EAP now features First Chat

Our latest release of My EAP mobile device application includes First Chat – instant access to counsellors with just a touch or a click on your mobile device!…