Our Expert Care Centre Agents Answer Hundreds of Support Requests Every Day

Samuel Chiasson, Care Access Centre Representative and Team LeaderBehind each of our Care Access Centres is a highly trained team of representatives who receives hundreds of calls every day from clients needing immediate and confidential assistance.

These compassionate and dedicated representatives come from a variety of backgrounds and all have one thing in common – they enjoy helping people. Some of our Care Centre Representatives are graduate students coming from the health sciences who want some hands-on experience before going on to study for their Master’s Degree. Some are university dons whose experience of critical and sensitive issues is invaluable to the position, and others have extensive experience in health-care settings, helping people in need.…