All leaders should be trained in mental health

All leaders should be trained on mental healthLeaders in every organization must effectively deal with sensitive employee situations, and mental health in the workplace is no exception. A recent Global and Mail article, Mental health – a manager’s toughest talk, outlined how difficult and uncomfortable it can be for a manager to have a conversation with an employee about a mental health issue. However, leaders must address mental illness if there is reason to believe it is the underlying cause of an employee’s lack of productivity and performance.

We know early diagnosis and treatment are critical for successful recovery and return to work, but managers should not attempt to diagnose the issue nor should they take on the role of therapist or confidante.…

Thriving under pressure: Resiliency at work

Thriving under pressure: Resiliency at workResiliency is often described as your ability to bounce back from adversity and in today’s landscape, that’s a welcome attribute. Recognized as one of the most vital coping skills for surviving the workplace, resiliency enables you to be more flexible and able to bend to change. Someone who is more resilient is better equipped to face life’s challenges head-on, even in times of uncertainty.

Everyone is born with a natural resilience, but often we lose sight of this innate ability amongst all the hustle and bustle of life. With our Thriving under pressure workshop, we’ll show you how to improve self-awareness and teach you how to develop coping skills to help you increase overall resilience.…

The Digital Age: How people are accessing EFAP services

The Digital Age: How people are accessing EFAP servicesTechnology has had a huge impact on the way people access support for their health and well-being, and Canadians expect to be able to turn to their digital devices and interact online in all aspects of their daily lives. We recognize this demand and are committed to offering our clients the most innovative and easy-to-access service when and how they choose.

In our most recent research report – The Digital Age: How people are accessing EFAP services – our clinical research team examined the impact digital channels play in providing support. They found that digital access is attracting a larger percentage of younger users who may never have considered accessing support before, even through traditional means.…

Transgenderism in the workplace

For transgendered employees, one of the most difficult decisions to make is transitioning in the workplace. When we speak of transgenderism, we are talking about a person whose gender identity or expression differs from conventional expectations of masculinity or femininity.

The number of trans employees is not large and is a topic that is rarely covered in the employee handbook. Often the transgender is left on their own to educate their colleagues and this can sometimes lead to dire consequences.

“I had more anxiety about transitioning at work than I did about any other area of my life because I had worked there for five years before transitioning, and people knew me as ‘she.’ Coming out at work for me meant transitioning pretty publicly, because all of the faculty and staff would know, and also all of the students.


Cross-cultural training is essential – five things you need to know

Cross-cultural training is essential – five things you need to knowCulture impacts everything we do, at work, and at home. While cultural values, beliefs, and norms are invisible, they fundamentally influence our behaviour – in many ways we do not realize!
With the growing diversity and mobility of today’s workforce, cross-cultural challenges and opportunities are present in every work environment; you no longer have to be an international organization to experience what have previously been deemed global challenges.

World Day of Cultural Diversity (May 21) provides us with a perfect opportunity to deepen our understanding of the influence of culture by uncovering five important basics that every business leader should know about cross-cultural competency and learning.…

Reintegration individual and team support

Everyone has a role to play in reintegrating an employee after an absence from the workplace. There may have been issues prior to the absence that impacted the employee, the team and/or the leader. Often things are brought up during the absence by team members that a leader may not have been aware of. Many behaviours or dynamics may have been at play that could affect the success of a returning employee for everyone. A leave of absence may be due primarily to a mental health condition, such as depression or anxiety, but could also include any other type of medical condition that has caused absence.…

Understanding Self-Harm

Doing harm to oneself has become a serious issue, particularly among teens, and is a possible sign of mental illness. This graphic gives a closer look at the behavior and its causes.

90% of those who do self-harm are pre-teen or teenagers, it often begins at age 14. 38% of older teens and young adults practice self-harm. There are 17% who will carry this self-harm habit their entire life. 40% of college students have admitted to doing self-harm after the age of 17.

What exactly is considered self-harm? Common types of self harm include sticking objects into the skin, banging their head against hard surfaces, burning themselves, pulling out their hair, hitting themselves with hard objects, incessant picking at skin or scabs, intentionally keeping a wound from healing, ingesting poison or other harmful objects, and the purposeful breaking of bones in hands and feet.…

Are you sticking to your New Year’s resolutions?

New-Years_shepell_socialmediaWith the New Year upon us, many of us will participate in that grand tradition of making New Year’s Resolutions, spurred on by hope and commitment, only to give up days later – there’s always next year!

Why are New Year’s Resolutions so short-lived and how can we help you to make yours a success story?

Eight tips to help you stick to your New Year’s Resolutions

In a recent study published in the Journal of Clinical Psychology, 45% of the subjects confirmed that they regularly make resolutions for change, but only 8% report reaching their goals.…

Supporting sobriety when a loved one is in recovery

By Shepell           


Whether it’s a romantic partnership, a decade-long friendship, or a family member, having a close personal bond with a Supporting sobriety _Responsible Use of Drugs and Alcoholrecovering alcoholic is often scary, overwhelming, and confusing. You want to be supportive and help them in every way you can, but how to go about this may not be so obvious. To compound this, alcoholism and its recovery process remain largely taboo subjects in society today. It’s no wonder we feel ill-equipped to be supportive when someone needs this kind of help. Let’s take a look at some of the common questions people have when a loved one is going through recovery.…

Transgenderism and diversity in the workplace

Transgenderism and diversity in the workplace

Did you know that 2-5% of the population have some form of gender dysphoria?

What is gender dysphoria?

Gender dysphoria is a clinical diagnosis describing an individual who feels strongly that they are not the gender they physically appear to be. The term dysphoria means dissatisfaction, anxiety or restlessness; those who identify with a gender other than their physical body experience all of this and more. Gender dysphoric people experience higher rates of depression, anxiety, self-harm and suicide.

What is transgender?

A transgender person is someone whose gender identity or expression differs from the conventional expectations of masculinity or femininity.